Solved

Scenario 4-1 You Have Recently Been Hired as the HRM

question 30

Multiple Choice

Scenario 4-1 You have recently been hired as the HRM for Scribe Engineering, a Canadian software development company.Scribe's product is information systems.The company's environment is competitive and constantly changing.There continues to be an increased demand for customized computer systems that improve the flow of information in a wide range of small Canadian businesses.Due to Scribe's growth in sales, the company is anticipating the need for an increase from 150 to 200 employees.The company requires highly skilled software designers, computer programmers, sales professionals, and support staff.The majority of employees, from younger technical support staff to senior management, stated that work-life balance is important to them and that they want more flexibility in how and when their work gets done.Job demands are changing constantly because of the dynamic environment.There are concerns of sex, age, and family status discrimination with the office administration employees.The CEO has stated that Scribe has a few outdated job advertisements, but that the company never had time to write job descriptions.Managers have expressed concerns that job descriptions are of limited value because positions need to adapt to the high speed of change and that they limit their flexibility in supervising employees' tasks.
-Refer to Scenario 4-1.The technical support job description includes the following: "Ability and willingness to follow policies and procedures." What is this an example of

Appreciate the importance of human relations and social aspects in workplace productivity and motivation.

Recognize various management theories, including scientific management, administrative principles, and behavioral approaches, and their application in organizational settings.

Understand the importance of clear communication channels and the principle of the scalar chain in organizations.

Appreciate the significance of worker participation, employee ownership, and shared management principles for enhancing organizational commitment and productivity.

Definitions:

Reference Source Documents

Original documents that provide evidence and details of business transactions, used for accounting and auditing purposes.

On-line Banking

The provision of banking services over the internet, allowing users to conduct financial transactions remotely.

Transaction Speed

The rate at which a financial transaction is processed from initiation to completion.

Convenience

The quality or state of being convenient, especially in terms of ease of access or use, often used in marketing to describe consumer products or services.