Scenario 6-2 The Shortage of Professionals Is a Well-Documented Global Issue Occurring

question 20

Multiple Choice

Scenario 6-2
The shortage of professionals is a well-documented global issue occurring in countries with aging populations.As a result, an organization such as BCH, a health-care organization that oversees many diverse unionized health services in British Columbia, is experiencing staff shortages in nursing.Patients' waiting times have increased dramatically.Sixty percent of nurses will be eligible for retirement by 2022.Young graduate nurses are moving out of the province to health-care providers that are aggressively recruiting and providing new hires with incentives ranging from flexible work alternatives to educational funding support.Twenty percent of nurses are off the job due to illness or injury.Eighty percent of nurses are single parents, support an elderly parent(s) , or are a primary caregiver.BCH believes that becoming an "employer of choice" is a way to attract and retain its health-care professionals.
-Refer to Scenario 6-2.Which strategy is BCH using to establish its identity and perception in the marketplace as an employer of choice

• A)image advertising
• B)human resource planning
• C)branding
• D)strategic planning

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Definitions:

Emotional Intelligence

The capacity to identify, comprehend, control, and logically deal with one's own emotions and those of others.

Self-Management

The ability to manage one's own behavior, emotions, and thoughts in a productive and healthy manner.

Cognitive Change

Alterations in thinking, intelligence, and problem-solving as a result of growth, learning, or experience.

Positive Emotional Reaction

A favorable affective response to a stimulus, characterized by feelings such as happiness, joy, or excitement.