Scenario 8-2 a New Call Centre, Quantum Inc., Is Hiring Individuals with Individuals

question 67

Multiple Choice

Scenario 8-2
A new call centre, Quantum Inc., is hiring individuals with call centre telephone experience and skills.The minimum qualifications are a Grade 12 diploma.Applicants must possess the ability to learn new skills and adapt to new situations.Turnover in the call centre industry is very high, so the CEO of Quantum wants the company's testing process to ensure that Quantum hires the most qualified applicants for the positions.
-Refer to Scenario 8-2.Which test method could Quantum Inc.use to test for the ability to learn new skills and adapt to new situations

• A)a general cognitive ability test
• B)a practical intelligence test
• C)a multiple aptitude test
• D)a tacit knowledge test

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Definitions:

Activity Cost Pool

A collection of all costs associated with a particular activity, used in activity-based costing to allocate costs more accurately.

Labor-Related

Associated with the work performed by employees or workers, including wages, benefits, and other employment costs.

Activity Cost Pool

A way to accumulate costs associated with a specific activity, such as quality control testing or machine setup, making it easier to assign those costs to products.

General Factory

A term referring to the overall manufacturing facilities and operations of a company, encompassing all production activities.