Scenario 8-2 a New Call Centre, Quantum Inc., Is Hiring Individuals with Individuals

question 63

Multiple Choice

Scenario 8-2
A new call centre, Quantum Inc., is hiring individuals with call centre telephone experience and skills.The minimum qualifications are a Grade 12 diploma.Applicants must possess the ability to learn new skills and adapt to new situations.Turnover in the call centre industry is very high, so the CEO of Quantum wants the company's testing process to ensure that Quantum hires the most qualified applicants for the positions.
-Refer to Scenario 8-2.How would Quantum Inc.determine an applicant's minimum educational qualifications

• A)It would screen for school transcripts or certificates.
• B)It would use an aptitude test.
• C)It would perform a reference check.
• D)It would use an employment interview.

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Nutrients

Substances that provide nourishment essential for the growth and maintenance of life, including carbohydrates, proteins, fats, vitamins, and minerals.

Lake

A lake is a large body of water surrounded by land, usually freshwater but sometimes can be saline.

Monsoon

A seasonal reversing wind accompanied by changes in precipitation, significant in South Asian regions and affecting agriculture and lifestyle.

Climatic Regions

Areas of the Earth characterized by distinct weather patterns and atmospheric conditions over a long period.