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In General, the Annual System Maintenance Cost Will Roughly Parallel

question 19

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In general, the annual system maintenance cost will roughly parallel the development cost.


Definitions:

Shop Floor

The area in a manufacturing facility where goods are produced or assembled.

High-Performance Workplace

A work environment designed to maximize employee productivity, engagement, and satisfaction.

Employee Morale

Refers to the overall satisfaction, outlook, and feelings of well-being that employees feel about their workplace.

Deming

Refers to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in quality management and productivity improvement.

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