Examlex
Craigslist is a player in which of the following online services markets?
Customer Retention
The activities and actions companies take to reduce the number of customer defections and to keep customers loyal to the brand or company.
Churn
The number of consumers who stop using a product or service, divided by the average number of consumers of that product or service.
Service Discontinue
The process of ending a service or product being offered to customers.
Secondary Data
Information that has been previously collected for another purpose but can be used for the analysis of a new question or issue.
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