All of the Following Services Require Extensive Personalization Except

question 10

Multiple Choice

All of the following services require extensive personalization except:

• A) financial services.
• B) legal services.
• C) medical services.
• D) accounting services.

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Definitions:

Rebuilding Trust

the process of regaining confidence and reliability in a relationship or organization after it has been damaged by breaches of trust.

Redesigning

The process of revising and improving a product, service, or system to meet new objectives or respond to feedback.

BrandAsset Valuator

A model and approach developed by Young & Rubicam for evaluating the strength and value of brands based on four key dimensions: differentiation, relevance, esteem, and knowledge.

Brand Equity

The value and strength of a brand that determines its worth, based on consumer attitudes, recognition, and loyalty.