The First National Certification Examination Was Offered In

question 13

Multiple Choice

The first national certification examination was offered in:

• A)1985.
• B)1982.
• C)1983.
• D)1990.

---

Definitions:

Sales Objections

Reasons or concerns expressed by a potential customer that hinder the sales process.

Prospect's Objection

The concerns or hesitations expressed by a potential buyer regarding a product or service, which the salesperson must address to close a sale.

Sales Presentation

A structured pitch or demonstration designed to persuade potential customers to buy a product or service.

Uninterrupted Sales Presentation

A sales pitch or demonstration that is given without breaks or distractions, allowing the seller to present their message continuously.