When One Is Taking a Message for a Co-Worker,important Pieces

question 5

Multiple Choice

When one is taking a message for a co-worker,important pieces of information to record are:

• A)the extension number the call came in on.
• B)what your co-worker was doing when the call was taken.
• C)if this is a personal or a business call.
• D)date,time,caller,and return call number.