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In which of the following industries is standardization more likely to be pursued?
Principles of Influence Theory
A set of concepts in social psychology that describes how people are influenced by various factors in decision-making processes, including reciprocity, commitment and consistency, social proof, authority, liking, and scarcity.
Image Restoration Theory
A communication strategy focusing on repairing an organization's or individual's reputation following a crisis.
Grapevine
An informal communication network within an organization, often based on rumors or social connections rather than official channels.
Major Change
A significant transformation in an organization's strategy, structure, processes, or culture.
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