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A standardized service firm is one that:
Human Relations
A management approach focusing on the importance of interpersonal relationships, employee needs, and morale in the workplace.
Theory Z
Describes a management framework emphasising long‐term employment and teamwork.
Japanese Management Models
Management practices and principles that originate from Japan, focusing on continuous improvement, long-term employment, consensus decision-making, and strong company loyalty.
North American Management
A management approach typically observed in organizations located in North America, characterized by its emphasis on decentralization, flexibility, and individual initiative.
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