Which of the Following Is NOT an Essential Ingredient of TQM

question 24

Multiple Choice

Which of the following is NOT an essential ingredient of TQM?

• A)Intense focus on customer satisfaction.
• B)Internal as well as external customers.
• C)Action planning.
• D)Continuous improvement.
• E)Accurate measurement of every critical variable in a company's operations.

---

Definitions:

Null Hypothesis

The assumption in hypothesis testing that posits no significant difference exists between specified populations.

Contingency Table

A table often used in statistics to display the frequency distribution of variables.

Z-Test

This is a statistical test used to determine whether two population means are different when the variances are known and the sample size is large.

Chi-Squared Test

A statistical method applied to ascertain whether a meaningful relationship exists between two variables of categorical nature.