Which of the Following Is NOT an Essential Ingredient of TQM

question 24

Multiple Choice

Which of the following is NOT an essential ingredient of TQM?

• A)Intense focus on customer satisfaction.
• B)Internal as well as external customers.
• C)Action planning.
• D)Continuous improvement.
• E)Accurate measurement of every critical variable in a company's operations.

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Definitions:

Tying

A business practice where a seller requires buyers to purchase a secondary product as a condition of buying a primary product.

Price Regulation

Government-imposed controls on the maximum or minimum allowable prices for certain goods or services, often to protect consumers.

Periodic Blood Testing

Medical tests that are done at regular intervals to monitor an individual's health or the progress of a disease.

Price Regulation

The imposition of controls by a government on the price(s) that can be charged for goods and services in a market.