The Balanced Scorecard Approach to Evaluation and Control Assigns to Each

question 12

Multiple Choice

The balanced scorecard approach to evaluation and control assigns to each goal/objective in an area one or more measures that are each essential for achieving a desired strategic option.These measures are called

• A)critical success factors.
• B)key performance measures.
• C)strategic factors.
• D)behavioral measures.
• E)responsibility centers.

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Definitions:

Stressor Defense Line

Theoretical lines of defense that individuals or systems employ to protect against stressors and maintain stability.

Adaptation Model

A framework that suggests individuals strive to maintain balance in their environment by adjusting to changes and stressors.

Unity

The state or quality of being united or joined as a whole, often emphasizing harmony, coherence, and agreement among the members of a group or the elements of a composition.

Self-Consistency

The maintaining of coherence and congruence among one’s beliefs, attitudes, and behaviors over time.