Which of the Following Is NOT One of the Steps

question 103

Multiple Choice

Which of the following is NOT one of the steps followed in the benchmarking process?

• A)Develop tactical programs for closing performance gaps.
• B)Implement tactical programs, measure the results, and compare the results with those of the best-in-class company.
• C)Link parallel activities instead of integrating their results.
• D)Identify the area or process to be examined.
• E)Calculate the differences among the company's performance measurements and those of the best-in-class company.

---

Definitions:

Approved Vendor List

A list of suppliers that a company has vetted and approved for purchasing specific goods or services.

Bona Fide Claim

A claim that is made in good faith without deception or fraud.

Discreetly

Acting in a careful or prudent manner, often to avoid drawing attention or revealing confidential information.

Contingent Liability

A potential obligation that may arise depending on the outcome of a future event.