Analysis of Blogs and Facebook Postings Revealed to Dell That

question 7

True/False

Analysis of blogs and Facebook postings revealed to Dell that many customers who purchased its computers were having issues with service support.

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Definitions:

Restricted Communication Networks

Link subgroups that disagree with one another’s positions.

Group Decision Making

Group decision making is the process by which a group of individuals come together to make a decision, often involving deliberation, discussion, and consensus.

Decision by Unanimity

Decision by unanimity occurs when all members of a group or committee agree on a particular decision or outcome without dissent.

Groupthink Avoidance

Groupthink avoidance refers to strategies or practices employed to prevent the phenomenon where a group makes faulty or poor decisions due to group pressures leading to reduced mental efficiency, reality testing, and moral judgment.