Is an Example of A(n)________

question 87

Short Answer

is an example of a(n)________.

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Definitions:

Lifetime Value

The net present value of a customer’s business over the span of his or her relationship with an organization.

Customer Profitability

An analysis to determine the financial value a customer brings to a business over time, considering revenues and costs associated with the relationship.

Customer Service

Services and recommendations given by a firm to purchasers or users of its products or services.

Ease of Doing Business

The amount of effort required on the part of a customer when dealing with a firm.