[Solved] A drug that causes shedding of the outer layer of the skin is called a(an): A) Emollient B) Antiseptic C) Keratolytic D) Xerotic Intervention Process: A series of actions or steps designed to bring about change or achieve a specific outcome, often in a therapeutic or educational context. Process Recording: A method used in social work education and practice that involves detailed documentation of interactions between social workers and clients for analysis and learning purposes. Sociogram: A graphical representation that maps out the relationships within a group, often used to visualize social dynamics and connections among members. Genogram: A graphical representation of a family tree that displays detailed data on relationships among individuals, often used in psychology and social work to examine family dynamics.