Marcie Was Conducting an Interview with the Local Homeless Shelter

question 24

Multiple Choice

Marcie was conducting an interview with the local homeless shelter supervisor. The supervisor kept answering "Yes" or "No" to all of Marcie's questions. Marcie was getting frustrated because she wasnotgetting the material she needed. What was the problem here?

• A) The supervisor was probably new and inexperienced, and didn't know the answers.
• B) Marcie was not at fault; the supervisor was just close minded and not helpful.
• C) Marcie had planned only closed-ended questions and forgot to follow up by asking "Why?"
• D) Marcie asked too many questions which resulted in her receiving insufficient answers.

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Definitions:

Variances

The difference between planned or expected financial outcomes and the actual results, often analyzed in budgeting and cost management.

Performance Reports

Documents that compare actual work performance against planned or expected outcomes.

Variable Cost

A cost that varies, in total, in direct proportion to changes in the level of activity. A variable cost is constant per unit.

Fixed Cost

A cost that remains constant, in total, regardless of changes in the level of activity within the relevant range. If a fixed cost is expressed on a per unit basis, it varies inversely with the level of activity.