Marcie Was Conducting an Interview with the Local Homeless Shelter

question 24

Multiple Choice

Marcie was conducting an interview with the local homeless shelter supervisor. The supervisor kept answering "Yes" or "No" to all of Marcie's questions. Marcie was getting frustrated because she wasnotgetting the material she needed. What was the problem here?

• A) The supervisor was probably new and inexperienced, and didn't know the answers.
• B) Marcie was not at fault; the supervisor was just close minded and not helpful.
• C) Marcie had planned only closed-ended questions and forgot to follow up by asking "Why?"
• D) Marcie asked too many questions which resulted in her receiving insufficient answers.

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Definitions:

Wholesaling Functions

Activities involved in selling goods in large quantities at lower prices to retailers or other businesses for resale.

Customer Service

The support and assistance provided by a company to its customers, often aimed at enhancing satisfaction, resolving issues, and fostering loyalty.

Dependability

The quality of being trustworthy and reliable, essential for establishing long-term relationships in personal and professional contexts.

Supply Chain

The entire network of entities, directly or indirectly interlinked and interdependent in serving the same consumer or customer, involved in the delivery of a product or service from the supplier to the customer.