Examlex
Identify the following terms.
-Khajuraho
Emotional Intelligence
The ability to recognize, understand, and manage our own emotions and to recognize, understand, and influence the emotions of others.
Emotional Intelligence
The capacity to identify, comprehend, and control our personal feelings, as well as to identify, comprehend, and affect the feelings of other people.
Emotional Labor
Overseeing emotional responses and expressions to align with the emotional criteria of a role.
Cognitive Dissonance
The mental discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.
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