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question 16

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Definitions:

Web-based Technologies

Technologies that are accessed over the internet using web browsers, enabling users to interact with online content and services.

Social Media Platforms

Web-based technologies that enable a company to build and manage social media solutions and services.

Order System

The processes and technology employed by an organization to accept, process, and fulfill customer orders.

Order Cycle Time

A metric that measures the length of the order cycle, or the ability of the order system to react to customer orders.

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