Examlex
Please define the following key terms. Show Who? What? Where? When? Why Important?
-Louis Philippe
Continuous Improvement
A persistent initiative aimed at elevating the quality of products, services, or processes through both minor adjustments and major advancements.
Benchmarking
The practice of comparing business processes and performance metrics to industry bests or best practices from other companies to identify areas for improvement.
Customer Perspective
An aspect of a business strategy that focuses on understanding and meeting the needs and expectations of customers.
Internal Business Process Perspective
A focus in performance management that evaluates the efficiency and effectiveness of company operations.
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