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Professor Franklin had a time machine and traveled back to 1975. He told a 1975 marketing class that in the future it would become popular among high school and college students to put holes through various parts of their anatomy and to attach metal plugs and ornaments through those holes. The students laughed at Professor Franklin and said they couldn't imagine that anyone would do that to his or her own body. What aspect of consumer behavior did the students not understand?
Organizing Research
The process of planning, executing, and managing research activities to systematically investigate a topic or problem.
Test-retest Reliability
The degree to which the same test or assessment yields consistent results over time when taken by the same individual under the same conditions.
External Validity
The extent to which the results of a study can be generalized to other situations and to other people.
Interrater Reliability
A measure of how consistently different observers or raters assess, score, or judge a particular trait, behavior, or outcome.
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