Sergio Thought He Was Cheated by the Owners of a Small

question 5

Multiple Choice

Sergio thought he was cheated by the owners of a small business from which he bought part of his retail supplies. He wrote a warning on the Internet and posted it on every consumer advocate site that would accept it. Sergio is taking what course of action with his discontent?

• A) voice response
• B) private response
• C) third-party response
• D) fourth-party response

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Definitions:

Perception

The process by which sensory information is organized, interpreted, and consciously experienced.

20,000 Hz

The frequency of soundwaves that typically represents the upper limit of human hearing.

Iris

The colored part of the eye that controls the size of the pupil and the amount of light that enters the eye.

Pitch

The perceived frequency of a sound, determining its "highness" or "lowness."