In the Context of Value Chain Analysis, the Support Activities

question 59

Multiple Choice

In the context of value chain analysis, the support activities of a firm include ________.

• A)outbound logistics, human resources, and information systems
• B)production, marketing, and operations
• C)shipping and customer service
• D)research and development

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Definitions:

Informational

Relating to or characterized by the provision or reception of information, often used to describe activities, processes, or attributes that facilitate knowledge sharing.

Motivational

Relating to the reasons one has for acting or behaving in a particular way, often aimed at inspiring or encouraging people.

Workplace Giving

Programs that allow employees to donate to charitable causes through payroll deductions or company-sponsored charity events.

Brand Loyalty

The tendency of consumers to continuously purchase products from the same brand rather than switching to competitors.