An Element of Total Quality Management (TQM)that Focuses on Continuous

question 71

Multiple Choice

An element of total quality management (TQM) that focuses on continuous improvement by identifying problems and enlisting employees to help eliminate them is known as ________.

• A)kaizen
• B)Six Sigma
• C)kanban
• D)acceptable quality level (AQL)

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Definitions:

Directly Responsible

Being explicitly accountable or answerable for actions, tasks, or outcomes without intermediaries.

Job Rotation

A method of employee development where individuals are moved through a variety of positions to gain breadth of experience.

Reducing Boredom

The process or methods used to alleviate feelings of tedium or uninterest, especially in work or daily activities.

Job Enrichment

The process of making a job more rewarding, engaging, and satisfying by adding responsibilities and opportunities for growth.