Examlex
What is the difference between a monochronic and polychronic culture? How do such cultural differences affect business practices for international firms?
Ombudsperson
An independent, impartial individual appointed to receive and investigate complaints from individuals or groups, offering a resolution or mediation.
Arbitration
A neutral third party issues a binding decision to resolve a dispute.
Active Listening
The practice of paying full attention, understanding, responding, and remembering what is being said in a conversation.
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