In a _____ Format the Group Answers Audience Questions with Short

question 5

Multiple Choice

In a _____ format the group answers audience questions with short impromptu speeches.

• A) panel
• B) symposium
• C) meeting
• D) forum

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Definitions:

Value-stream Map

A visual tool used in lean manufacturing to analyze and design the flow of materials and information required to bring a product to a customer.

Inventory Quantities

The amounts of each item or resource held in stock by a business or organization.

Service Blueprint

A detailed map or diagram that displays all activities and touchpoints involved in delivering a service, highlighting customer interactions and backend processes.