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Which One of the Following Is a Component of M2

question 49

Multiple Choice

Which one of the following is a component of M2 but not of M1?


Definitions:

Customer Relationships

The ongoing interactions between a business and its customers, aiming to foster loyalty, satisfaction, and engagement over time.

Company Culture

The shared values, beliefs, practices, and attitudes that characterize an organization and influence its members' behavior.

Employee Empowerment

Giving employees the authority, resources, and opportunity to make decisions and contribute to the company's success.

Relationship Marketing

A marketing strategy focused on building long-term relationships with customers rather than on individual transactions.

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