In a Short Essay, Explain Why Customer Satisfaction Is Becoming

question 126

Essay

In a short essay, explain why customer satisfaction is becoming increasingly important in today's business world.

Understand the concepts of human and physical capital and their implications for income generation.

Evaluate the role of uncertainty and risk in investment decisions and their impact on economic profit.

Recognize the importance of the present value concept in investment decision-making.

Acknowledge the importance of non-monetary considerations in human capital investment decisions.