The First-Line Managers of ELH Inc

question 37

Multiple Choice

The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable.

The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group.

By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process.

On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life.

-The group was in the ________ stage when it was competing to see who would lead the group.

• A)performing
• B)storming
• C)forming
• D)adjourning

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Definitions:

Altered Consciousness

A state in which there is a significant deviation from one's normal cognitive, emotional, or waking experience.

Hypnosis

A trance-like state of focused attention and increased suggestibility, often used for therapeutic purposes.

Subliminal Perception

The processing of information by sensory systems without a person’s conscious awareness.

Altered State

A condition which is significantly different from a normal waking state, induced by various means like meditation, drugs, or hypnosis.