When Might a Manager Be Justified in Revising a Standard

question 16

Multiple Choice

When might a manager be justified in revising a standard rather than taking corrective action to remedy a significant performance deviation?

• A)when performance exceeds the standard
• B)when performance falls slightly short of the standard
• C)when performance falls far short of the standard
• D)when the standard is unrealistic

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Definitions:

Theory X

A management theory assuming employees are inherently lazy and will avoid work if they can, necessitating control and coercion.

Directive Relationships

Relationships characterized by one party giving instructions or directions to another within an organizational hierarchy.

Command-and-control

A management style characterized by hierarchical authority, strict discipline, and a focus on compliance and order.

Self-directed

Relating to individuals who are able to guide, manage, and assess their own learning and work without constant supervision.