Courtesy and Timeliness Are Measures of ________

question 74

Multiple Choice

Courtesy and timeliness are measures of ________.

• A)product quality
• B)service quality
• C)product appeal
• D)service cost

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Definitions:

Cash

Money in the form of coins or banknotes, especially that used to pay for goods or services.

Special Kind

A unique or particular type or category that stands out from others.

Draft

An instrument validating an order by a drawer to a drawee to pay a payee.

UCC

The Uniform Commercial Code (UCC) is a comprehensive set of laws governing all commercial transactions in the United States, intended to standardize and simplify the laws across the states.