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Product Quality and Service Quality Are Two Different Things

question 55

True/False

Product quality and service quality are two different things.


Definitions:

Design Features

Specific characteristics or aspects of a product, environment, or system that influence its function and aesthetics.

Formal Design

The planned and structured organization of elements in a system or artifact, following specific principles and guidelines.

Corporate Philosophy

A set of guiding principles and beliefs that define a company's values, ethics, and objectives, influencing its decisions and culture.

Norris-La Guardia Act

A 1932 U.S. federal law that restricted the power of federal courts to issue injunctions against non-violent labor disputes and made yellow-dog contracts unenforceable.

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