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Value in a value chain management system is determined by managers.
Patient Customer
Individuals who require and receive services or care in a healthcare setting, emphasizing the need for patience in service delivery.
Waiting Line
A waiting line, or queue, is a sequence of people or items awaiting service or processing in various settings, such as in banks, shops, or production systems.
Discrete Probability
The mathematical study of probability where the outcome is determined from a set of distinct, separate values.
Queuing Theory
A body of knowledge about waiting lines.
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