Gina Is a Dean at Polydor College, a School with Almost

question 107

Multiple Choice

Gina is a dean at Polydor College, a school with almost 6,000 students. In her daily activities, she has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things.

Among the problems Gina needs to deal with are complaints from students that the Physics Department has only one faculty member who is a woman and one who is a member of a minority group. Gina has been meeting with the department chair to address this problem.

Gina recognizes that students and parents pay a lot of money to attend the university, so when large and small problems arise Gina wants them dealt with effectively. She has installed a 24-hour "Hassle Line" with highly trained people to answer questions and solve problems. She hopes to have her Hassle Line employees function within a customer responsive culture

-In the Physics department, which choice best characterizes the problem Gina needs to work on?

• A)workforce diversity
• B)entrepreneurship
• C)customer service
• D)work process engineering

Understand the chronological order and defining characteristics of Chinese dynasties.

Distinguish between various painting schools and their stylistic features.

Associate significant historical figures and events with their respective Chinese dynasties.

Identify and describe the innovations and contributions of Chinese pottery and porcelain.

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Definitions:

Depressogenic Attributional Style

A cognitive style where individuals habitually attribute negative events to internal, stable, and global causes, which is associated with an increased risk of depression.

Attributional Style

The way an individual typically explains the causes of personal and other events, focusing on internal vs. external, stable vs. unstable, and global vs. specific explanations.

Self-Presentational Motivation

The drive to control how one is perceived by others, often leading to behaviors aimed at creating a favorable image.

Impression Management

The process by which individuals attempt to control the impressions others form of them, especially in social interactions.