Which of the Following Is NOT a Function of Planning

question 76

Multiple Choice

Which of the following is NOT a function of planning?

• A)defining goals
• B)identifying a strategy for attaining goals
• C)settling disputes between employees
• D)coordinating organizational activities

---

Definitions:

Cause-and-Effect Diagram

A visual tool for identifying and organizing the potential causes of a problem in order to identify its root causes, also known as a fishbone or Ishikawa diagram.

Service Quality

The degree to which a service meets the customer's expectations, often evaluated based on factors like responsiveness, reliability, and professionalism.

Cause and Effect Diagram

Also known as a fishbone diagram, it is a tool used to systematically list and analyze the potential causes of a specific problem or effect.

Pareto Chart

A bar graph that represents the frequency or impact of problems or causes in a process, helping to identify the most significant factors.