Examlex
The main idea of the "white-water rapids" metaphor is that change is always destructive.
Customer Lifetime Value
The total worth to a business of a customer over the whole period of their relationship.
Usage Rate
The frequency at which a consumer uses a product or service within a given time frame.
Loyalty
A strong feeling of support or allegiance, often seen in the context of brands or organizations as repeated purchases by consumers.
Organizational Market
The market composed of organizations, including businesses and governments, that purchase goods and services for operational needs, production, or resale.
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