Juan, the Owner of a Tax-Preparation Service, Displays Good Emotional

question 8

Multiple Choice

Juan, the owner of a tax-preparation service, displays good emotional intelligence when he ________.

• A)accurately perceives the emotions of his employees
• B)has positive thoughts about the future of the tax-preparation industry
• C)worries about his business being replaced by tax-preparation software
• D)instructs his employees to forget about their feelings on the job