Examlex
After receiving poor service at the same restaurant on three different occasions, Andrea developed a negative attitude about the restaurant. Andrea's attitude was the result of ________.
Litigation
The process of taking legal action or resolving disputes in the court system.
Cost-effectiveness
A measure of the efficiency of a product, service, or process, where effectiveness is weighed against costs.
ADR
Alternative Dispute Resolution; methods for resolving disputes outside of the judiciary system, such as arbitration or mediation.
Judicial System
The branch of government responsible for interpreting the law, administering justice, and resolving legal disputes.
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