A Recommended Way of Combating Negative Rumors in an Organization

question 14

Multiple Choice

A recommended way of combating negative rumors in an organization is for management to ________.

• A)screen all e-mail and instant messages before they are sent
• B)conduct an extensive social network analysis
• C)promote healthy, accurate communication
• D)spread rumors in opposition to negative rumors

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Definitions:

Federal Trade Commission

A U.S. government agency aimed at protecting consumers and promoting competition, by preventing anticompetitive, deceptive, and unfair business practices.

Early Adopter

A person who starts using a product or technology as soon as it becomes available, often before it has been widely adopted.

Market Trends

The general direction in which a market or the preferences of consumers are moving over time.

Early Majority

A category of consumers that gather more information and spend more time deciding to make a purchase than innovators and early adopters.