Which of the Following Focuses on Using Centralized Call Centers

question 56

Multiple Choice

Which of the following focuses on using centralized call centers and outside vendors as a way to provide specialized support in day-to-day HR activities?

• A)embedded HR units
• B)corporate HR groups
• C)HR centers of expertise
• D)shared HR groups

---

Definitions:

Amortization Expense

The systematic allocation of the cost of an intangible asset over its useful life, reflecting its consumption or decline in value.

Useful Life

The expected period over which a fixed asset is projected to be usable by a company, affecting its depreciation or amortization schedules.

Maintenance and Repairs Expense

Costs incurred to keep property, plant, and equipment in operating condition and to fix unexpected breakdowns.

Closing Costs

These are fees and expenses, aside from the price of the property, paid by buyers and sellers when transferring ownership of a property.