Which of the Following Terms Refers to the Characteristic Values

question 63

Multiple Choice

Which of the following terms refers to the characteristic values, traditions, and behaviors a company's employees share?

• A)organizational culture
• B)organizational ethics
• C)corporate climate
• D)corporate mission

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Definitions:

Customer Service

The help and service given by a business to its customers who purchase or utilize its goods or services.

Deadly Sins

In various contexts, refers to fundamental mistakes or taboo practices which are considered extremely detrimental to success or ethical conduct.

Business Selling

The process of selling products or services directly to other businesses, rather than individual consumers.

Lack of Pushiness

An approach in sales or negotiations where aggressiveness and hard-sell tactics are avoided, often leading to better customer relations.