The National Air Traffic Controllers Association and the Federal Aviation

question 72

Multiple Choice

The National Air Traffic Controllers Association and the Federal Aviation Administration have reached an impasse during collective bargaining. Which of the following will most likely be used to reach a settlement?

• A)fact finding
• B)mediation
• C)binding arbitration
• D)non-binding arbitration

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Definitions:

Distributional Errors

Mistakes made in performance appraisals where an evaluator's rating of an employee is biased towards certain ratings across the spectrum.

Raters

Individuals involved in assessing the performance or competencies of employees, often as part of performance evaluations or research studies.

Rating Scale

A tool used to assign a value to a variable or response, often in the form of numbers or descriptions, to measure attitudes or perceptions.

Self-appraisals

The process in which employees evaluate their own job performance and productivity, often as part of performance management systems.