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In a brief essay, describe the three types of competitive strategies that firms use to achieve competitive advantage. Support your answer with examples of organizations that currently use each of the strategies.
Social
Relating to society, the interaction among individuals, or the use of social media platforms for communication and content sharing.
Real-time CRM
Customer Relationship Management systems that allow businesses to interact with customers with minimal delay, enhancing customer service and satisfaction.
Mobile
Pertaining to technology, devices, or services that are portable, allowing for voice and data communications on the go.
Open-source
Pertaining to software for which the original source code is made freely available to be redistributed and modified.
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