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Marion Franklin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last two years, and new neighborhoods are being built as a result. Marion's staff of realtors is very busy, and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped. Marion is considering making changes to the way she interviews job candidates. Which of the following would most likely improve the reliability and validity of Marion's selection process?
Important
Having significant value, meaning, or influence on a situation, decision, or outcome.
Holistic Critical Thinking
An approach to critical thinking that considers the complete situation, context, or whole, rather than just its parts.
Scoring Rubric
A set of criteria and standards typically used for assessing performance on an assignment or task, guiding the evaluation process.
Criteria
Standards or principles by which something is judged or decided.
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