Travel Agents at Apollo Travel Services Follow a Computer Program

question 62

Multiple Choice

Travel agents at Apollo Travel Services follow a computer program that displays question prompts and dialogue boxes with travel policies as the agent enters information about the consumer's travel plans. This is an example of a(n) ________.

• A)audiovisual-based training method
• B)electronic performance support system
• C)intelligent tutoring system
• D)computer-based training module

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Definitions:

Misdemeanors

Lesser criminal acts that are punishable by fines or imprisonment for a short period, not in a high-security facility.

Criminal Law

The body of law that relates to crime and the regulation of social conduct by defining offenses and setting penalties for those who violate laws.

Felonies

Serious crimes usually punishable by imprisonment for more than one year or by death.

Preponderance Of The Evidence

A standard of proof in civil cases that means the greater weight of the evidence must favor the party seeking to meet the burden of proof.