The ________ Problem Occurs When Supervisors Tend to Rate All

question 98

Multiple Choice

The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.

• A)central tendency
• B)leniency
• C)strictness
• D)halo effect

---

Definitions:

Service

Activities or processes that provide value to customers or beneficiaries, often intangible, and aimed at meeting their needs or solving problems.

Service Technology

Technologies and systems designed to improve and support the delivery, management, and quality of services.

Passenger

An individual who travels in a vehicle, such as a car, bus, train, or airplane, typically without participating in its operation.

Airplane

A powered flying vehicle with fixed wings and a weight greater than that of the air it displaces.