A First Step in Any BPR Effort Is to Understand

question 4

True/False

A first step in any BPR effort is to understand what processes need to change.

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Definitions:

Label

A term or phrase used to categorize and identify individuals or groups based on characteristics or behaviors.

Stigma

An attribute that is socially devalued and discredited.

Behavior Is Considered Deviant

Actions or conduct that deviate from societal norms and expectations and are often subject to social judgment or sanction.

Context

The circumstances, background, or settings which surround and give meaning to an event, statement, or idea.